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About two minutes. One click from the app store, the OAuth handshake completes, and the theme app extension installs automatically. There is no theme code to edit, no snippet to paste anywhere, no configuration to fill in before the recovery page can fire. The first product sync and recommendation computation runs in the background after install — that part you don't have to wait for. The recovery page is live as soon as the install completes.

No. The install is one click on Shopify or Shopware and the integration uses each platform's native extension surface — a theme app extension on Shopify, a Storefront Script on Shopware. There is no script tag to paste into the theme, no Liquid file to modify, no Twig template to override. Stores that prefer a custom landing page instead of the default recovery page can configure that from the admin without touching code, and the platform handles the routing.

Typically no. The script only listens for back-navigation events on product pages and only does work when one fires. It doesn't hook into the cart, the checkout, the search bar, or any other app's surface area. Popup tools, email capture, review widgets, and analytics scripts run independently. The one rare case is another app intercepting history navigation on product pages — uncommon, but if you see anything odd, support can check the order of script execution with you.

Yes. Uninstall from the app management screen on Shopify or Shopware. The theme app extension or Storefront Script is removed automatically, the recovery page stops firing immediately, and the OAuth grant is revoked. Historical event data the app collected can be exported on request before uninstall, and is deleted from the production database after the standard retention window. There is no cleanup script to run and no leftover code in the theme.

Online Store 2.0 is the supported target — the theme app extension model only exists on 2.0 themes. On a 2.0 theme the recovery page renders using the store's own product card snippet so the cards inherit the theme's typography, spacing, and currency formatting. Themes that use the newer block-based templates (such as Sense or Studio) fall back to a default card that still respects the theme's colors and fonts. Online Store 1.0 themes are not officially supported.